COVID-19 pandemic and Connectivity
How COVID-19 is Shaping Financial Inclusion
The COVID-19 pandemic had forced companies and individuals to rapidly adapt to the Fourth Industrial Revolution (4IR) to remedy the unprecedented socioeconomic challenges faced by consumers. A key facet of 4IR is a shift towards digitisation, and the vulnerable communities across the globe find themselves trailing even further behind in their endeavour for financial equity as a result. Migrants and foreign nationals trapped in the cash economy, who utilise analog means of transacting funds, are the hardest hit as lack of access to cash means that they are rendered unable to support their families both locally and abroad to make ends meet. The festive season in particular is a capital intensive time for consumers. To provide for their families, many find themselves using informal meth...
How a Multi-channel Approach could Improve the Experience of Remote Workforces
As the COVID-19 pandemic irrevocably redefined the way we communicate and work, remote working and mobile workforces have become central to doing business in the new normal. This means that organisations are having to develop new communication strategies and channels to create a collaborative remote working environment for employees to ensure Business Continuity (BC). However, it goes beyond merely assisting them to set up shop in their living rooms and bedrooms so they can continue to carry out their daily activities, the biggest concern has been enabling as much productivity of the mobile workforce as when they were in the office. This means that remote workers should have access to the same software applications, data and tools as when working physically in the office. Yet not everythin...
