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Experience of Remote Workforces

How a Multi-channel Approach could Improve the Experience of Remote Workforces

As the COVID-19 pandemic irrevocably redefined the way we communicate and work, remote working and mobile workforces have become central to doing business in the new normal. This means that organisations are having to develop new communication strategies and channels to create a collaborative remote working environment for employees to ensure Business Continuity (BC). However, it goes beyond merely assisting them to set up shop in their living rooms and bedrooms so they can continue to carry out their daily activities, the biggest concern has been enabling as much productivity of the mobile workforce as when they were in the office. This means that remote workers should have access to the same software applications, data and tools as when working physically in the office. Yet not everythin...