IT News
Kenyan Taxpayers Could Fork Out Millions for MPs to Have ‘Virtual Meeting’ Laptops
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Orange Launches 5G Pilot Test in Mali
Sourced from MSNBC. Mobile operator Orange Mali has announced the launch of a 5G pilot in the country’s capital of Bamako. Orange is inviting customers to be the first to test the new network. A launch event on 7 July was attended by government officials including Harouna Mamadou Toureh, the Minister of Communication, Digital Economy and Modernisation of the Administration. Developing Telecoms reports that this new pilot phase has been authorised by the Malian Telecommunications Regulatory Authority, Information and Communication Technologies, and Posts (AMRTP). Premier pilote 5G au Mali, sur le réseau @Orange_Mali. Une infrastructure qui va révolutionner les usages du numérique au #Mali. Merci Monsieur le Ministre pour votre engagement en faveur du numérique : #M4Dev #eEducation, #eSante ...
Clicks and Dis-Chem Close in KZN Amid #ShutdownSA Looting and Riots
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3 Biggest Wastes of Money When Investing in Digital Transformation, According to Expert
Digital transformation is a business imperative, yet many industries have struggled to put this into practical effect. Thanks to COVID-19, lockdown and forced work from home (WFH) restrictions, remote employees and clients’ expectations needed to be met in an unrestrained, highly competitive environment. Successful industries who invested in Artificial Intelligence for IT Operations (AIOps) in 2020 will most certainly have seen a return on their investment – but how have they done this? “With COVID-19, everyone is seeing digital acceleration, but few organisations are tracking what their business outcomes are from these,” says James Anderson, research VP at Gartner. “Where are companies wasting money? They’re not using business metrics to influence investment. They’re doing what people tel...
Ramaphosa Extends Lockdown in SA – Here are the New Regulations
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Virgin’s Richard Branson Reaches Stars in Watershed Moment for Space Tourism
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Should More Companies Embrace Digital Self-Service?
Image sourced from Sourceforge. Counter to the tired comedy tropes about customers wishing they could “just speak to an actual human being”, most people would actually rather solve queries and problems themselves. In fact, research shows that more than two-thirds of customers prefer self-service over talking to a customer representative. That is, of course, assuming that they are enabled to effectively self-serve. COVID-19 has only accelerated that desire, taking self-service from a nice extra to a must-have. For obvious reasons, many people would rather help themselves via channels such as WhatsApp and social media chatbots than have to come into close contact with an assistant in a shop, branch, or office. Fortunately, with the emergence of intelligent digital experts, customers no longe...
Flutterwave Backs Nigeria’s Basketball Team As Payments Partner Towards 2021 Olympics
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COVID-19 Vaccine Rollout Extended to Over 35s in South Africa – When Can You Get the Jab?
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MultiChoice Responds to Tax Evasion Allegations – “Our Operations Are Continuing in Nigeria”
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Around 290 SAA Pilots May Be Retrenched Following New Deal
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US States Strike Google with Lawsuit Alleging Play Store ‘Monopoly’
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