As the COVID-19 lockdown continues into the foreseeable future, IT managers still need to maintain their ‘normal day job’ tasks of running networks – in addition to managing employees who currently need to make significantly increased use of online meeting platforms and remote working arrangements. According to Uplogix, which provides integrated remote management solutions, many companies still have mission-critical internal systems that need to be accessible to home-based workers over VPN connections – even though some applications have moved to the cloud and are available through a website from a browser. Risna Steenkamp, ESM Business Unit Manager at value-added distributor Networks Unlimited Africa, which distributes Uplogix throughout sub-Saharan Africa, clarifies, “During ...
Sourced from TTEC.com If there is one thing that COVID-19 has highlighted; it is the importance of people in the economic value chain. Sandton-based business management consultant Immersion Group says that one of the emerging trends they’re seeing is that more organisations are seeking human-centred design experts to enhance or improve digital customer experiences, breaking down barriers that may be hindering their ability to satisfy their customers. Organisations are now facing urgent decisions as they pivot to accommodate the many unexpected circumstances, and when these challenges risk affecting the bottom line; it’s crucial that organisations rapidly take stock of what is working and what isn’t working when prioritising digital experiences that put the customer first. From onboarding t...
Sourced from Getty Images. Ericsson, Sony and Telenor have announced that they are teaming up to make it easy to connect people and things with intelligent tracking and monitoring solutions. Ranging from cargo to IoT healthcare devices for patients, tracking increases mobility and improves reliability and efficiency. Using Telenor’s network, Ericsson’s IoT Accelerator for global connectivity, and Sony Network Communications Europe’s smart IoT services, the three partners are collaborating to enhance real-time location and tracking solutions for different sectors. Ericsson IoT Accelerator is the Ericsson’s IoT connectivity and device management platform, providing enterprises with a unified solution that manages IoT operations of any scale, using worldwide mobile network infrastructure. Mor...
Sourced from Innovation Village. Local fintech startups Klickit (previously known in the market as Q-Less) and Paymob are officially enabling digital payments for educational entities affiliated with global advisory and educational management firm GEMS Education. This agreement will allow parents of students in GEMS schools across Egypt to make tuition payments online for over 6,000 students. The model is expected to be rolled out to more countries in the future. The GEMS network includes more than 250 schools in 13 countries, of which four are in Egypt, namely The British School Al-Rehab, Madinaty Language School, Madinaty Integrated Language Schools (MILS) and The British International School Madinaty. “Our partnership with Klickit is driving our digital transformation goals forward. Thr...