IT News
How to Stop the Costliest Internet Scams
Image sourced from isnews.stir.ac.uk According to Steve Flynn, Sales and Marketing Director at ESET Southern Africa, it’s long past time organisations get a handle on business email compromise scams which generated more losses for victims in 2021 than any other type of cybercrime. While ransomware, hacking, API hacks, and all the other cybersecurity threats make headlines, it’s worth remembering that the costliest internet scam is still business email compromises, according to the latest FBI Internet Crime Report. Among the complaints received by the FBI in 2021, ransomware, business e-mail compromise (BEC) schemes, and the criminal use of cryptocurrency are among the top incidents reported. Technology-based systems are under attack, and they cost organisations around the world billions in...
The 5 African Countries That Have Launched 5G Services So Far
Many governments across Africa have been incredibly optimistic about technological advancements being the key to pull Africans from the developing space right into the developed. One of these emerging technologies that have a lot of weight and emphasis pulled behind it is 5G. Certain analysts predict that 5G could add an additional $2.2-trillion to Africa’s economy by 2034. However countries across the continent are struggling to launch the new technology due to either infrastructure challenges, adoption issues, the expensive nature of the technology and the devices needed to utilise it and even safety concerns around 5G. Many African countries are currently testing 5G and a few have successfully launched the technology in a commercial nature. These are the countries currently testing or a...
Mustek Announces New Acting CEO
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Kenswitch & Absa Customers in Kenya to Use ATMs Interchangeably
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Orange Appoints New Leaders for Africa
Sourced from MSNBC. France’s Orange Group yesterday announced the appointment of new leaders across its B2B Africa and Middle East units in order to refocus and capitalise on the regions which have been seeing growth and spurred positive financials for the Group over recent quarters. Africa and the Middle East is currently one of Orange’s “major growth engines” having produced positive results in back to back quarters over recent years. The region contributed a year-on-year growth of 8.7% which equates to a cold $142-million, maintaining the overall Group revenue at a flat rate of 0.7% to $11.3-billion. The Group’s Africa and Middle-East arm continues to be one of the largest telecoms in the entire continent in terms of both revenue and customer spread. “Africa and the Middle East continue...
The End of the Digital Gold Rush: How to Make Money on Bitcoin’s Collapse?
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How to Reduce Risk When All Your Information is Out There
Anyone who uses banking and financial services, social media, mobile apps, or has retail accounts has shared their personal information far and wide across digital systems. Preventing identity theft and protecting yourself against scams has become more difficult in this new environment. “Social media and messaging platforms, web browsers, and mobile apps already have access to vast amounts of data about each user. You can choose not to use social media or digital tools to avoid this, but it is not very practical to do so and would exclude you from some of the modern digital conveniences,” Anna Collard, SVP of content strategy and evangelist at KnowBe4 Africa, says it is virtually impossible to avoid having personal data circulating in the digital realm. “Even if you did so, you...
How to Reduce Risk When All Your Information is Out There
Anyone who uses banking and financial services, social media, mobile apps, or has retail accounts has shared their personal information far and wide across digital systems. Preventing identity theft and protecting yourself against scams has become more difficult in this new environment. “Social media and messaging platforms, web browsers, and mobile apps already have access to vast amounts of data about each user. You can choose not to use social media or digital tools to avoid this, but it is not very practical to do so and would exclude you from some of the modern digital conveniences,” Anna Collard, SVP of content strategy and evangelist at KnowBe4 Africa, says it is virtually impossible to avoid having personal data circulating in the digital realm. “Even if you did so, you...
In-chat Payments Help CMOs Address Costly Breaks in Customer Journeys
Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in financial services, struggling with customer conversion, acquisition, and even cart abandonment. As user behaviour has shifted, organisations are relying more and more on their digital channels for topline revenue generation. However, the teams responsible for designing and managing those digital channels are feeling the pressure with the latest data from Clickatell’s latest Chat Commerce Trends Report showing 81% of customer service leaders saying they are compensated based on performance and sales within their teams. “When we surveyed more than 340 senior cus...
In-chat Payments Help CMOs Address Costly Breaks in Customer Journeys
Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in financial services, struggling with customer conversion, acquisition, and even cart abandonment. As user behaviour has shifted, organisations are relying more and more on their digital channels for topline revenue generation. However, the teams responsible for designing and managing those digital channels are feeling the pressure with the latest data from Clickatell’s latest Chat Commerce Trends Report showing 81% of customer service leaders saying they are compensated based on performance and sales within their teams. “When we surveyed more than 340 senior cus...
In-chat Payments Help CMOs Address Costly Breaks in Customer Journeys
Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in financial services, struggling with customer conversion, acquisition, and even cart abandonment. As user behaviour has shifted, organisations are relying more and more on their digital channels for topline revenue generation. However, the teams responsible for designing and managing those digital channels are feeling the pressure with the latest data from Clickatell’s latest Chat Commerce Trends Report showing 81% of customer service leaders saying they are compensated based on performance and sales within their teams. “When we surveyed more than 340 senior cus...
