MTN SA
MTN Appoints New Chief: Customer Service Operations
Sourced from TheTechieGuy (https://thetechieguy.com/) Effective 1 September 2021, Cornelia van Heerden will join MTN South Africa as Chief: Customer Service Operations. Van Heerden is a highly qualified business executive with both a technical and commercial background. MTN says that this latest high-level appointment is a means to continue its drive into digital service excellence. “With customer demands for reliable, fast and trusted digital solutions on the rise, MTN has made a strategic customer services appointment to ensure clients receive ongoing service excellence in the ‘new normal’,” the telco says. “Our clients have faced unprecedented challenges over the past 18 months and MTN’s focus has been ensuring we continue to deliver exceptional service; despite the circumstances. With ...
MTN Gives Employees 5 Extra Paid Leave Days as Mental Wellness Concerns Mount
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‘Big Business and Small Business Need Each Other Now More Than Ever’ – MTN SA CEO
Godfrey Motsa, CEO of MTN South Africa. In the face of overwhelming adversity and strife, it is a natural human emotion to withdraw from the crisis. Last night, as my executive team and I at MTN ended yet another crisis update, a wave of despondency hit me, and I said out loud, to no one in particular, “I have no more words.” But that doesn’t help, does it? It doesn’t help to have no words. It doesn’t help to remain quiet, to focus only on what matters to my family and the business I happen to run. MTN Faces #SAUnrest Consequences As I write this, MTN South Africa has closed over 100 stores mostly in Gauteng and KwaZulu Natal. Over 100 base stations are currently down, and our technicians can’t safely reach the sites for repairs, due to the ongoing unrest. Over 1000 MTN employees can’t get...
MTN South Africa Launches 5G-Enabled iPhone 12
Sourced from TheTechieGuy (https://thetechieguy.com/) MTN will be launching the 5G-enabled version of the Apple iPhone 12 in South Africa – making it the only network authorised to enable 5G on the new iPhone 12, from December 2020, into early 2021. “MTN is honoured to be the only mobile network in SA enabled to support 5G on the Apple iPhone 12”, says Giovanni Chiarelli, Chief Technology & Information Officer at MTN South Africa. “We are also proud to announce the deployment of 5G at selected MTN stores in our 5G-enabled coverage areas.” MTN’s 5G strategy has been years in the making and the Apple tests confirm that MTN’s approach of building a strong foundation to grow and support its 5G ecosystem has been time well-spent. “We are now seeing the results o...
MTN Introduces New Region-Specific Data Bundles
MTN has introduced a new range of ‘town-specific’ data-bundles that aim to give prepaid customers data that will suit their needs and budgets. “At MTN we are committed to offering our customers increasingly personalised, and relevant, products and services. We understand that everyone is different, with vastly different circumstances, particularly at this time, and we will continue to do our utmost best to cater to every single one of our customers,” says Jacqui O’Sullivan, Executive: Corporate Affairs at MTN South Africa. “The aim with this product is not only to get – and keep – more people connected to family, friends, passions, entertainment, networking and job opportunities, it is also a way to address customer needs on a personal and community-level; ensuring that no one is left behi...
MTN Launches 5G Network – Everything You Need to Know
Image sourced from Pinterest. MTN South Africa has launched its commercial 5G network, providing access to 100 sites across the country. “Today, from MTN’s birthplace of South Africa, we are stepping up our digital revolution with the next generation of telecommunication technology, demonstrating to all South Africans that 5G is no longer just an idea. It is here, it works and it has the capacity to bring about exponential improvements to our economy, and to the lives of the people we serve,” says MTN SA CEO Godfrey Motsa during the company’s live-streamed launch event. The network today covers specific parts of Johannesburg, Cape Town, Bloemfontein, Port Elizabeth, Durban and other smaller towns. “Our 5G strategy has been years in the making and we are confident that we have built a stron...
MTN Pulse Introduces New Data Bundles for Social Media
Sourced from Business Tech MTN Pulse has announced the launch of the new MTN Pulse Daily, Weekly and Monthly Social Pass bundles, effective immediately until 16 July 2020, which sees the introduction of 1GB valid for a day for R25. The new MTN Pulse Social Pass bundles are an extension to the existing Social bundles. The network provider says that these bundles give customers on MTN Pulse access to Instagram, Facebook, WhatsApp, Twitter and YouTube, all in one bundle. “Social media platforms such as Facebook, WhatsApp, Instagram, YouTube and Twitter are essential for our youth customers to remain connected. Through these attractively priced bundles, MTN is connecting its youth customers with the services that resonate with them by ensuring that they can use their favourite online pla...
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