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MTN Gives Employees 5 Extra Paid Leave Days as Mental Wellness Concerns Mount

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6 Surprising Future Tech Norms Shaped by the Pandemic

Image sourced from Texas News Today The move to handling essential elements of everyday life online, prompted by the global COVID-19 pandemic, will remain a fundamental reality for people around the world long after the pandemic has passed, a comprehensive new consumer report by Ericsson predicts. The Future Urban Reality, the Ericsson ConsumerLab report is Ericsson’s largest consumer study to date. It reveals key insights about what consumers believe will happen beyond the pandemic to the year 2025. Representing the equivalent opinions of 2.3-billion consumers across 31 markets worldwide, the report predicts that consumers will not only continue to manage routine activities – such as remote work, e-learning, e-health and online grocery shopping – online but will also add an average of 2.5...

Location Intelligence is Key to Understanding New Customer Behaviours Post-Pandemic

Image sourced from Geospatial World. /* custom css */ .tdi_4_271.td-a-rec-img{ text-align: left; }.tdi_4_271.td-a-rec-img img{ margin: 0 auto 0 0; } The COVID-19 pandemic was a major disruptor for the retail sector. Practically overnight, customer buying patterns and behaviours changed, and have continued to shift ever since. This had made it challenging to meet customer expectations effectively. Retailers need to harness the power of location intelligence to help them better understand how their customers’ needs have changed and continue to change. What is Location Intelligence? Forrester, a research and advisory company, defines location intelligence as “the practice of collecting and managing customer location data, enriching it with other data sources, and analysing for contextual...

Microsoft and LinkedIn to Bring Digital Skills to 25 million People Worldwide

Microsoft has announced a new global skills initiative aimed at bringing more digital skills to 25 million people worldwide by the end of the year. The announcement comes in response to the global economic crisis caused by the COVID-19 pandemic. Expanded access to digital skills is an important step in accelerating economic recovery, especially for the people hardest hit by job losses. This initiative, detailed on the Official Microsoft Blog, includes immediate steps to help those looking to reskill and pursue an in-demand job and brings together every part of the company, combining existing and new resources from LinkedIn, GitHub and Microsoft. This includes: /* custom css */ .tdi_3_d1c.td-a-rec-img{ text-align: left; }.tdi_3_d1c.td-a-rec-img img{ margin: 0 auto 0 0; } The use of data to ...