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Safaricom to Bid on Opportunity to Expand in Ethiopia

Image sourced from Techweez Safaricom is now one of six companies vying for the chance to claim one of two Ethiopian telecoms licences. This is one opportunity that the telco has been waiting on and one that might grant access to a licence in an economy with more than 100-million people. This comes after the Ethiopian Telecommunication Authority (ECA) issued a statement last year announcing that the country would be open to selling a 40% stake in the state-owned company. In response to this announcement, Safaricom and, its parent company, Vodacom both expressed their interest in buying a stake in Ethio Telecom. According to Bussiness Daily, the ECA has “whittled the list down from a consortium of 12 that had expressed interest in entering the country’s telecommunications market”. The conso...

Safaricom could Reduce M-Pesa Transaction Fees

Image sourced from TechWeez Safaricom could reduce M-Pesa transaction fees, according to Business Daily who also suggested that the telco is considering this move in an effort to “retain the higher business volumes that followed the imposition of free M-Pesa for deals of up to Sh1,000”. Safaricom CEO, Peter Ndegwa confirmed this, saying “We intend to reduce our transaction costs over time. How quickly we do that is something we want to judge but certainly, we haven’t made a decision yet at this stage.” Kenyan Senators Call for Safaricom to Split Senators in Kenya believe that Safaricom should split into two firms – Mobile Services and M-PESA. According to The Star, a split would see the mobile telephony service is regulated by the Communication Authority of Kenya (CAK) and t...

Kenyan Senators Call for Safaricom to Split

Senators in Kenya believe that Safaricom should split into two firms – Mobile Services and M-PESA. According to The Star, a split would see the mobile telephony service is regulated by the Communication Authority of Kenya (CAK) and the M-Pesa division regulated by the Central Bank of Kenya (CBK). A recent report by TechWeez revealed that senators believe there should be a level playing ground for the likes of Telkom and Airtel Kenya who operate at the mercy of Safaricom as they owe it billions of shillings. “The market is not competitive any more. The other operators should be allowed to operate, by giving the dominant operator its right, but also allowing the others to operate, and allow innovation in the country,” says Senator Petronilla Were of the ICT committee. Senator Iru...

Safaricom makes Changes to Executive Team

Safaricom has announced a number of changes to its executive team which includes the merge of its information technology and network departments. According to a memo sent to staff by Peter Ndegwa, the telco’s current CEO, Morten Bangsgaard will head the new department. Bangsgaard’s appointment takes effect on January 1, 2021. He has more than 26 years of experience in various technology roles in the telecommunications industry, reports Business Daily. Rita Okuthe will leave her position as Safaricom’s Chief Enterprise Business Officer at the end of November 2020 – the company has not yet named her successor. Safaricom Appoints New Board Chairman Safaricom has appointed Michael Joseph (the telco’s former CEO) as new board chairman, he succeeds Nicholas Ng’ang’a who has ret...

Kenyan Telcos could Compensate Users for Network Outages

Safaricom, Telkom and Airtel Kenya have decided to compensate customers who experience interrupted services due to network outages, reports Gadgets Africa. This comes shortly after the Communications Authority of Kenya (CA) issued new draft regulations “to compel telcos to either pay or offer credit equivalent of the time users are without voice, data and SMS services”. These guidelines are said to be part of the Kenyan governments “effort to shield the millions of subscribers across the country from poor services related to network outages which include lack of internet connections”. This is something that is expected to push telcos to step-up the quality of their services. CA draft regulations  “A licensee shall develop and implement an outage credit policy in situations where servi...

ECA Suspends Plans to Privatise Ethio Telecom

Sourced from allAfrica. In May, the Ethiopian Telecommunication Authority (ECA) issued a statement announcing that the country would now be open to selling a 40% stake in the state-owned company, Ethio Telecom. In response to this announcement, Safaricom and, its parent company, Vodacom both expressed their interest. However, it looks as though this opportunity was short-lived as the ECA has since suspended its plans to privatize the telco. According to TechNext, Africa’s oldest telco supplies more than 40 million of 115 million Ethiopians with mobile network and Internet services. /* custom css */ .tdi_3_645.td-a-rec-img{ text-align: left; }.tdi_3_645.td-a-rec-img img{ margin: 0 auto 0 0; } But in recent times, locals have began calling out the slow, unreliable internet connection and poo...

Safaricom Appoints New Board Chairman

Sourced from CGTN. Safaricom has appointed Michael Joseph (the telco’s former CEO) as new board chairman, he succeeds Nicholas Ng’ang’a who has retired. Joseph will take up this position effective 1 August 2020. “Mr Ng’ang’a took up the leadership reins at a time when the government was starting the process of offering 25 per cent of its shares to the public through the Nairobi Securities Exchange in 2008. He has managed to grow shareholder value by 607 per cent since listing,” says Safaricom CEO, Peter Ndegwa. “At the time of his appointment as chairman, Safaricom had slightly over six million customers, 1,000 employees and only eight Safaricom shops across the country. Mr Ng’ang’a retires from the telco that now serves over 35.6 million customers, across 50 shops and hundreds of service ...

M-PESA is Close to a 99% Market Share in Kenya

Sourced from Tech Weez. As of 31 March 2020, the number of registered mobile money subscriptions in Kenya was 29.1 million. This space is dominated by Safaricom with M-PESA having a 98.8% market share. The Communications Authority of Kenya (CA) reports that Airtel Money comes in a far, far second at 1.1%, and third is T-Kash at a 0.05% share. Equitel, which is regarded more as a banking product than a mobile money service was not ranked by the CA. Launched in 2007, M-PESA has become a Kenyan stable, with Tech Weez writing that as of right now the service and its products are symbiotic with the country’s economy so far as to be impossible to run a business without it, or any other mobile money platform. M-PESA’s success has also firmly planted Kenya in the world map, the service is consider...

Safaricom Eyes an Opportunity to Expand into Ethiopia

Sourced from CGTN. Safaricom PLC is planning to extend its reach into Ethiopia, Kenya’s northern neighbour. Although not initially successful with its first few attempts, new changes within the Ethiopian government may prove beneficial for the mobile carrier to finally establish a presence within the country. Last month, the Ethiopian government said that it would be impossible for Safaricom’s M-PESA service to have any space in the market. The Ethiopian central bank about reiterated that no foreign financial institutions would be allowed to offer mobile money services in the country. Now, the good news for Safaricom is that the company was recently offered a window to buy into Ethio Telecom, the country’s mass-monopoly provider whose privatisation process is currently underway. This is on...

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