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Google is Making its Own Chips for its Upcoming Pixel Smartphones

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4 Steps Manufacturers Can Take To Deliver Excellent CX

Sourced from TTEC.com According to IDC, the manufacturing industry’s global ICT spend will reach $459-billion by 2022. To be successful, businesses must persuade customers that they provide something unique and superior to their competitors. A differentiated customer experience is the top strategic business objective of worldwide companies. Customer experience (CX) refers to the whole process of interaction between a client and an organisation with which it has a relationship. CX is evolving as customisation gives way to scaled empathy. Manufacturers are the backbone of any economy, and in order to flourish, manufacturers must adopt a customer-centric strategy that places customers at the core of their business. In order to succeed, companies must convince their clients that they can deliv...

How Digital Tech is Making Healthcare Smarter

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Windows 11’s First Beta Build Has Been Released

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More People Could Be Switching from Android to iPhone, According to Apple

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5 Pivotal Topics to be Discussed at the DFA 2021 – Register Now!

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Latest Mambu Research Reveals Gap in Global Financial Awareness and Accessibility

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Households in 17 of 33 Nigerian States Unable to Afford Airtime – Survey

Image sourced from Mail & Guardian. A recent survey has revealed that households in 17 of the 33 states in Nigeria are experiencing difficulty paying for airtime, while in the other 16 states, internet data is a more difficult expense to meet. Major areas where the populace was unable to pay for airtime regularly include the North Central, North West and South West states. In these regions, most individuals have been exploring the ‘borrow credit’ schemes offered by local network operators. The survey, reported on by The Guardian Nigeria, also tells that households in the North East, South East and South South have been experiencing difficulty paying for internet services. The North East region also has the highest share of homes that are currently experiencing difficulty paying for air...

Nigerians Spend $16.9-Billion Annually on Power Generation, According to Expert

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7 Great Reasons to Sponsor the Digital Finance Africa 2021 Summit

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Using AI to Beat Cybercriminals at their Own Game

Artificial intelligence (AI) technology is a powerful technology, and because of this, it holds great potential for exploitation by cybercriminals. Considering this, the only way that security leaders can stay ahead of bad actors is by gaining a true understanding of how this technology can be weaponised. Then, they can begin to develop effective strategies for confronting AI threats head-on. Malicious Uses of AI Technology As AI grows in adoption and sophistication, cybercriminals are looking for ways to seize upon its potential. The Electronic Frontier Foundation was already warning about potential malicious uses of AI back in 2018, including threats to digital, physical, and political security. And now, AI precursors combined with swarm technology can be used to infiltrate a networ...

The Shift to Remote Working Has Led to Bad Online Security Habits

More than 50% of IT teams believe that employees have bad security habits. Habits they’ve developed since moving their offices into the home and that put their information, systems and employers at risk. The statistic comes from the Tessian Back to Work Security Behaviors Report that also found an age discrepancy when it came to who practised the best security from home. Around 51% of 16–24-year-olds and 46% of 25–34-year-olds reported that they used security workarounds, while two in five people said that the security behaviours they adopted at home were very different from those they used in the office. Training A Top Priority For Anna Collard, SVP Content Strategy & Evangelist at KnowBe4 AFRICA, this draws a thick red marker around the need to ensure that people and security trainin...