In just a matter of months, the COVID-19 pandemic struck the world at the speed of light. Most businesses weren’t prepared and were forced to adapt to extraordinary challenges in order to continue with business operations –whilst battling to stay afloat. In South Africa, many businesses have opted for mass work-from-home policies for their staff, as businesses navigate through new ways of working as a direct result of the pandemic. Digital transformation has become the enabler, propelling businesses into the future. Technologies like collaboration and online meeting software have become a necessity through the transition to digitally enable remote working. The acceleration saw a broader...
Globally, healthcare organisations have accelerated adoption of artificial intelligence (AI) with the ones still implementing frameworks planning to go live within 24 months. Hardly surprising given the improved consumer engagement that results from the technology. But more than that, the challenging economic climate is seeing healthcare organisations looking for better ways to make processes more efficient, enhance their existing products and services, and lower cost. The key to this is AI that brings with it a more innovative environment to automate manual, error-prone processes, and introduce a sophisticated layer of analytics that can deliver new insights to the wealth of data already available. These platforms use algorithms and machine learning to analyse and interpret data, while em...
Samsung has revealed that future devices will no longer come with wired headphones and in-box chargers. According to Patrick Chomet, EVP and Head of the Customer Experience Office at Samsung, many Galaxy users are making more sustainable choices in their daily lives which is why the tech giant is considering ways to help make them more sustainable. “We discovered that more and more Galaxy users are reusing accessories they already have and making sustainable choices in their daily lives to promote better recycling habits. To support our Galaxy community in this journey, we are transitioning to removal of the charger plug and earphones in our latest line of Galaxy smartphones.” He goes on to say that that the gradual removal of charger plugs and earphones from Samsung’s in-box device packag...