The impact of COVID-19 on both consumers and retailers is becoming evident. Retailers are under pressure to reimagine and transform their businesses, build-out eCommerce solutions and expand their online offerings. Consumers, having already navigated a difficult year, and still uncertain about what the future holds, are likely to spend more conservatively over the next quarter. New data from Mobicred’s Consumer Spend index reveals some interesting trends as South Africans settle into post-lockdown shopping. While the previous quarter’s figures showed a higher level of eCommerce adoption, this spike was to be expected amid Coronavirus infection fears and consequent limitations on physical shopping during lockdown. Despite adoption rates levelling off, the data shows an increase of 9% i...
Sourced from the Guardian Nigeria. The Nigerian Communications Commission (NCC) has granted MTN and 9mobile permission to trial a national roaming service. According to The Vanguard, this roaming service will allow a mobile subscriber “to automatically make and receive voice calls, send and receive data, or access other services when travelling outside the coverage of a particular network geographical area by utilising the network coverage of other networks”. “The approval requires 9mobile and MTN to configure and test their networks towards simulation for customer experience [and it] covers a few local governments, designated as the National Roaming geographic area, in Ondo State.” Executive Vice Chairman of NCC, Umar Danbatta says that “the primary objective of the National Roaming Servi...
Sourced from Comms MEA Airtel Africa has reported double-digit growth and stronger performance in Q2, with revenue up by 19.6% – in spite of interruptions from COVID-19 and the associated restrictions on activities of both consumers and businesses. The telco saw growth across every region; Nigeria revenue increased 20.2% and EBITDA growth of 21.5%, East Africa revenue up 21.9% and EBITDA growth of 35.1%, Francophone Africa revenue up 4.4% and EBITDA growth of 4.1%. Voice and Data led to a mobile revenue increase of 15.3% while Mobile Money revenue grew by 30.4%. Airtel Money now serves over 20million customers. The telco says that it is in a strong financial position to capture the growth opportunities in a fast-growing region that is vastly underpenetrated in terms of mobile and...
Despite 2020 being a very tough year for almost everyone, there’s nothing to be gained from not recognising Black Friday and the festive season at large. This is according to Matthew Leighton, spokesperson for OneDayOnly, who says that now more than ever, the economy requires stimulation and regrowth – and Black Friday is the biggest opportunity the eCommerce industry has to contribute towards that economic stimulation. Is this the year more people turn to online shopping? “We’ve seen consistent growth in Black Friday numbers and we expect this to continue,” says Leighton. Between 2018 and 2019, the home-grown daily deals site saw the number of Black Friday shoppers double, dwarfing the numbers seen on a regular day. “Internationally, well-established eCommerce markets are still experienci...
ESET, a global leader in cybersecurity, has today launched new versions of its Windows security products for consumers. The new versions upgrade the protection in ESET Internet Security, ESET NOD32 Antivirus and ESET Smart Security Premium. The wide range of security improvements covers malware detection, online banking, password security and smart home support – in line with ESET’s goal to create a safer digital world for everyone to enjoy. With the ever-increasing volume of reported cyberattacks, it is vital that users are secured in their online activities. These product updates address key issues, including online payments and banking-related threats, identity theft and leaking of personal information, stolen passwords and connected device security. ESET is continuously imp...
Microsoft has announced that it plans on expanding its Surface device range in South Africa with the introduction of the Surface Go 2 for both commercial and consumer customers. The device will be available for consumers in retail from Incredible Connection stores and Vodacom from 22 October. “We’re excited to expand our Surface family with the addition of Surface Go 2 – our smallest and lightest two-in-one laptop. Its compact design and the versatility of a touchscreen and keyboard will appeal to businesses, schools, students and families,” says Vithesh Reddy, Consumer and Channel Marketing Director at Microsoft South Africa. The Surface Go 2 is expected to bring a more affordable and portable two-in-one device to the Surface line. It can handle everyday tasks; from jotting down idea...