tech news
Orange Appoints New Leaders for Africa
Sourced from MSNBC. France’s Orange Group yesterday announced the appointment of new leaders across its B2B Africa and Middle East units in order to refocus and capitalise on the regions which have been seeing growth and spurred positive financials for the Group over recent quarters. Africa and the Middle East is currently one of Orange’s “major growth engines” having produced positive results in back to back quarters over recent years. The region contributed a year-on-year growth of 8.7% which equates to a cold $142-million, maintaining the overall Group revenue at a flat rate of 0.7% to $11.3-billion. The Group’s Africa and Middle-East arm continues to be one of the largest telecoms in the entire continent in terms of both revenue and customer spread. “Africa and the Middle East continue...
The End of the Digital Gold Rush: How to Make Money on Bitcoin’s Collapse?
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How to Reduce Risk When All Your Information is Out There
Anyone who uses banking and financial services, social media, mobile apps, or has retail accounts has shared their personal information far and wide across digital systems. Preventing identity theft and protecting yourself against scams has become more difficult in this new environment. “Social media and messaging platforms, web browsers, and mobile apps already have access to vast amounts of data about each user. You can choose not to use social media or digital tools to avoid this, but it is not very practical to do so and would exclude you from some of the modern digital conveniences,” Anna Collard, SVP of content strategy and evangelist at KnowBe4 Africa, says it is virtually impossible to avoid having personal data circulating in the digital realm. “Even if you did so, you...
How to Reduce Risk When All Your Information is Out There
Anyone who uses banking and financial services, social media, mobile apps, or has retail accounts has shared their personal information far and wide across digital systems. Preventing identity theft and protecting yourself against scams has become more difficult in this new environment. “Social media and messaging platforms, web browsers, and mobile apps already have access to vast amounts of data about each user. You can choose not to use social media or digital tools to avoid this, but it is not very practical to do so and would exclude you from some of the modern digital conveniences,” Anna Collard, SVP of content strategy and evangelist at KnowBe4 Africa, says it is virtually impossible to avoid having personal data circulating in the digital realm. “Even if you did so, you...
In-chat Payments Help CMOs Address Costly Breaks in Customer Journeys
Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in financial services, struggling with customer conversion, acquisition, and even cart abandonment. As user behaviour has shifted, organisations are relying more and more on their digital channels for topline revenue generation. However, the teams responsible for designing and managing those digital channels are feeling the pressure with the latest data from Clickatell’s latest Chat Commerce Trends Report showing 81% of customer service leaders saying they are compensated based on performance and sales within their teams. “When we surveyed more than 340 senior cus...
In-chat Payments Help CMOs Address Costly Breaks in Customer Journeys
Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in financial services, struggling with customer conversion, acquisition, and even cart abandonment. As user behaviour has shifted, organisations are relying more and more on their digital channels for topline revenue generation. However, the teams responsible for designing and managing those digital channels are feeling the pressure with the latest data from Clickatell’s latest Chat Commerce Trends Report showing 81% of customer service leaders saying they are compensated based on performance and sales within their teams. “When we surveyed more than 340 senior cus...
In-chat Payments Help CMOs Address Costly Breaks in Customer Journeys
Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in financial services, struggling with customer conversion, acquisition, and even cart abandonment. As user behaviour has shifted, organisations are relying more and more on their digital channels for topline revenue generation. However, the teams responsible for designing and managing those digital channels are feeling the pressure with the latest data from Clickatell’s latest Chat Commerce Trends Report showing 81% of customer service leaders saying they are compensated based on performance and sales within their teams. “When we surveyed more than 340 senior cus...
YouTube Announces Lineup Set to Perform at the Africa Day Concert
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TymeBank Announces Coen Jonker as the Group’s CEO in SA
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MTN Joins the Global Network Initiative
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A Step By Step Guide: 10 Key Steps to Build a Private Hosted Cloud
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