Sourced from Tech Central. /* custom css */ .tdi_4_6d6.td-a-rec-img{ text-align: left; }.tdi_4_6d6.td-a-rec-img img{ margin: 0 auto 0 0; } MultiChoice is enhancing its digital customer service through an Artificial Intelligence (AI) chatbot. Called by the tongue-in-cheek name, “The Ultimate Master of Information”, or TUMI, this innovative service is available 24/7 to answer customer queries about products and services. “TUMI is an evolutionary leap in our service capability. Born and developed right here in Africa, TUMI is a tangible manifestation of our commitment to innovation. This is not innovation for its own sake; the focus is to continue to grow our capacity to give our customers an excellent service experience,” says MultiChoice South Africa CEO, Nyiko Shiburi. /* custom css */ .td...
/* custom css */ .tdi_4_db7.td-a-rec-img{ text-align: left; }.tdi_4_db7.td-a-rec-img img{ margin: 0 auto 0 0; } Cloud technology is driving change and accelerating digital transformation across multiple industries simultaneously. Not only is cloud technology itself evolving at pace, but the way organisations buy and manage software is having to adapt as well. Marilyn Moodley, Country Leader for South Africa and WECA (West, East, Central Africa) at SoftwareONE, says navigating multiple systems, processes, and software licence agreements presents a significant challenge. “Software is one of the largest expenses for many organisations. But the buying, optimising and management of that software requires the right balance between tools and digitisation, processes and expertise that work togethe...
Dani Clode, creator. Image sourced from My Modern Met. /* custom css */ .tdi_4_6a6.td-a-rec-img{ text-align: left; }.tdi_4_6a6.td-a-rec-img img{ margin: 0 auto 0 0; } Technology advances by leaps and bounds, and sometimes ideas that were only science fiction yesterday become things you can feel, touch and use today. Now, a team of researchers at University College London have recently published the results of experimenting with a robotic “third thumb” in the journal Science Robotics. The “Third Thumb” was created by designer Dani Clode, who had a team conduct the first serious investigation of high-tech body augmentation outside of a laboratory. /* custom css */ .tdi_3_911.td-a-rec-img{ text-align: left; }.tdi_3_911.td-a-rec-img img{ margin: 0 auto 0 0; } What they found was that the human...
Sourced from Voice of the Cape /* custom css */ .tdi_4_012.td-a-rec-img{ text-align: left; }.tdi_4_012.td-a-rec-img img{ margin: 0 auto 0 0; } The Alternative Information and Development Centre (AIDC) and the Assembly of the Unemployed (AoU) note the results of the latest Quarterly Labour Force Survey (QLFS) with concern. The results of the survey show that unemployment in South Africa has reached some of the highest levels in the country’s history. It is the youth unemployment who make up the majority of the unemployed. The AIDC and the AoU believe that austerity policies by the government will only make the situation worse. The latest QLFS results show that the official unemployment rate increased to 32,6% – the highest rate on record. But while the official unemployment’s increase of 0....