ticketmaster
Concertgoers Seek Ticketmaster Terms of Use Click Rates in Antitrust Class Action
Concertgoers suing Ticketmaster and Live Nation over live event ticket fees believe no one actually reads the terms of service that bind them to arbitration and are asking a California federal judge for discovery that could help them prove the websites’ formats are to blame. Olivia Van Iderstine and Mitch Oberstein in April sued Ticketmaster and its parent Live Nation claiming the companies have a monopoly on live events and therefore can charge “extraordinarily high fees” for tickets. The companies responded in June with a motion to compel arbitration. They argue that in order to buy tickets through their sites users have to affirmatively agree to their terms of service at least three times — and those terms include a mandatory arbitration provision and a waiver of class...
Ticketmaster President: Reps. Pascrell & Porter Are Wrong, Company Has Processed More Than $600M in Refunds
The following letter was submitted to Billboard by Ticketmaster President Jared Smith in response to a letter posted on Billboard earlier today by U.S. Reps. Bill Pascrell (D-NJ) and Katie Porter (D-CA). Last month Ticketmaster revealed its plan to offer refunds for all canceled and postponed Live Nation and AEG shows. Respectfully, Mr. Pascrell and Ms. Porter either misunderstand or elect to misrepresent the realities of our business and refund policies, as we outlined in our April 17 response letter to them. It is entirely disingenuous and flatly wrong to claim that we have “pointed the finger at others.” To reiterate, Ticketmaster is a platform that allows event organizers to sell tickets directly to consumers. The fact is, the money we need to refund fans is held by our clien...
