Here’s how it would work, if approved: After purchasing a ticket for a concert, fans would need to verify that they have already been vaccinated (which would provide approximately one year of COVID-19 protection) or test negative for coronavirus approximately 24 to 72 hours prior to the concert. The length of coverage a test would provide would be governed by regional health authorities — if attendees of a Friday night concert had to be tested 48 hours in advance, most could start the testing process the day before the event. If it was a 24-hour window, most people would likely be tested the same day of the event at a lab or a health clinic. Once the test was complete, the fan would instruct the lab to deliver the results to their health pass company, like CLEAR...
Concertgoers suing Ticketmaster and Live Nation over live event ticket fees believe no one actually reads the terms of service that bind them to arbitration and are asking a California federal judge for discovery that could help them prove the websites’ formats are to blame. Olivia Van Iderstine and Mitch Oberstein in April sued Ticketmaster and its parent Live Nation claiming the companies have a monopoly on live events and therefore can charge “extraordinarily high fees” for tickets. The companies responded in June with a motion to compel arbitration. They argue that in order to buy tickets through their sites users have to affirmatively agree to their terms of service at least three times — and those terms include a mandatory arbitration provision and a waiver of class...
The following letter was submitted to Billboard by Ticketmaster President Jared Smith in response to a letter posted on Billboard earlier today by U.S. Reps. Bill Pascrell (D-NJ) and Katie Porter (D-CA). Last month Ticketmaster revealed its plan to offer refunds for all canceled and postponed Live Nation and AEG shows. Respectfully, Mr. Pascrell and Ms. Porter either misunderstand or elect to misrepresent the realities of our business and refund policies, as we outlined in our April 17 response letter to them. It is entirely disingenuous and flatly wrong to claim that we have “pointed the finger at others.” To reiterate, Ticketmaster is a platform that allows event organizers to sell tickets directly to consumers. The fact is, the money we need to refund fans is held by our clien...