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African Airline Industry Lost $55 Billion from COVID-19 Lockdowns

Sourced from The African Report. Africa’s travel and tourism industry have lost $55 billion due to the closure of borders across the continent in attempts to stave off the spread of the novel coronavirus. This is according to the African Union, who says that on the continent where safaris are a powerful overseas tourism market, the sector has been crushed by hard lockdowns that sealed air, land and sea borders. “The impact is really severe,” says Amani Abou-Zeid, Commissioner for the African Union during a virtual briefing organised by the World Economic Forum and the WHO on Thursday. /* custom css */ .tdi_3_fbb.td-a-rec-img{ text-align: left; }.tdi_3_fbb.td-a-rec-img img{ margin: 0 auto 0 0; } “We are talking here about $55 billion lost within three months in a year when we were supposed ...

Kenya Introduces Digital Tax for Online Sales

Sourced from Phys.org. Kenyan President Uhuru Kenyatta has approved the 2020 Finance Bill, proposing amendments to multiple statutes including the Income Tax Act, the Value Added Tax Act of 2013, the Excise Duty Act of 2015 and the Tax Procedures Act of 2015. The most notable aspect of the approval of this new bill is the foundation of the Digital Services Tax. This new bill will see the introduction of a digital tax at 1.5% the gross value of any online transaction. Taxing online transactions What this means is that people whose income is from the “provision of services and products” sourced through the digital marketplace will have to pay the tax. What’s more, the digital service tax will be payable at the time of transfer of payment to service providers. /* custom css */ .tdi_3_ecc.td-a...

There are 577 Malware Attacks in South Africa Every Hour, Research Shows

Sourced from Republic Title The 2019 KnowBe4 African Report found that the continent is increasingly vulnerable to cyber-attacks. The report highlighted how vulnerable users were when it came to recognising cyber-threats and managing their risk profiles. In 2020, Accenture released a report entitled ‘Insight into the Cyberthreat Landscape in South Africa’ that revealed that there are around 577 malware attacks every hour, many of them are unsuccessful, however. Cybercrime has turned towards Africa and is putting its people and organisations at risk. “With cybercrime shifting its attention towards emerging economies and with Africa’s internet penetration about to double to one billion internet users by 2022, the African continent has become an attractive target for cybercrime,” says Anna Co...

Infobip Launches Conversations – a Connected Customer Experience for Contact Centres

Conversations, a new contact centre solution enabling businesses to integrate the world’s most popular communication channels, has been launched by Infobip.  Infobip is a global cloud communications company that enables businesses to build connected customer experiences across all stages of the customer journey at scale. Conversations is a scalable digital cloud contact centre solution that enables businesses to deliver omnichannel support for customers through a single interface for agents. Messaging services such as Facebook Messenger, WhatsApp, Live Chat, SMS and in-house chatbots can all be managed through Conversations. Provisioned through the cloud, Infobip offers a marked differentiator – omnichannel connectivity (CPaaS) with contact centre software stacked ...

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