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Best and Worst Mobile Networks in South Africa Revealed

2020 was a tumultuous year for the South African telecommunications sector which saw network providers left to grapple with calls for data price cuts in the face of a pandemic-driven demand for connectivity and digital customer service. From the perspective of consumers, however, the performance of local telcos has left much to be desired. That said, having tracked over two million social media posts about Cell C, MTN, rain, Telkom, and Vodacom throughout the year, BrandsEye’s latest Telco Sentiment Index – conducted in partnership with Deloitte Africa – found that some telcos received significantly more negativity than others. MTN comes out tops while rain gets left in the gutter Newcomer rain ranked last, scoring over 20 percentage points below the industry average. On the other end of t...

Shoprite to Launch an MVNO to Rival Pick n Pay

Shoprite CEO, Pieter Engelbrecht says that the retailer plans to launch its own mobile virtual network operator (MVNO). Speaking at Shoprite’s Group results, Engelbrecht says “Very soon we will launch our own virtual network to enhance our customer data even further”. This MVNO is expected to rival Pick n Pay’s newly launched service that uses MTN’s mobile network infrastructure to offer customers prepaid, SIM-based access to services including airtime, data, and SMS. “Mobile technology is core to South Africans’ way of life and an essential part of the monthly grocery shop. Our country has a very high mobile phone penetration, but data costs have been a barrier. We believe expanding our services to enter the mobile market will benefit millions of our customers,” says Richard van Rens...

Huawei and MTN South Africa Launch a New and Secure Payment Solution

Huawei has joined forces with MTN South Africa to launch Direct Carrier Billing (DCB) – a ‘seamless and secure’ payment method that allows users to make purchases using their airtime. For contract customers, the amount will be added to their monthly mobile phone bill, while prepaid customers will have the amount deducted directly from their available airtime. This means you can still pay for all your favourite offerings from Huawei Mobile Services without having to share your credit card details. “MTN recently reached 100 million active data customers across 21 countries in Africa and the Middle East. This shows that our customers are increasingly adopting digital offerings and we are continuously looking to meet this demand with fresh offerings that will add value to our customers,” says ...

MTN Group Adds 29 Million Subscribers Despite a Challenging 2020

MTN added 29 million new subscribers in 2020, to reach a total of 280 million across 21 markets. The group also reported a 52% increase in adjusted headline earnings per share, a four percentage point increase in return on equity to 17% and a more than doubling in operating cashflow to R28,3 billion. “We continued to perform favourably against our medium-term targets,” says MTN President and CEO, Ralph Mupita. “In constant currency terms, service revenue grew 11,9% to R170 billion and EBITDA increased by 13,4%, maintaining our strong operating leverage. The Group’s EBITDA margin improved by 0,9pp to 42,7%, benefiting from the execution of our expense efficiency programme.” The solid results were supported by growth in MTN’s larger operations as well as a broad-based improvement across...

Telco Vs TechCo – a Battlefield for the Future of ICT

Across the world, disruption has become a reality that is driving changes the business sectors. Included in this disruptive environment is the telecommunications industry, which is having to take account of changing technologies and the challenges these changes bring to the way the sector has traditionally done business. Under examination must be the industry’s twin roles as a primary provider of telephone services and platforms to OTT suppliers to launch their offerings to users. Internationally, experience shows that there has been an average decline in revenues per user as IT suppliers, offering focused services, have made products built around mobile and data less critical to end-users. Although some different market factors apply to the African and South African markets, we are not ex...

MTN Group Appoints New Strategy and Transformation Executive

Image sourced from TechFinancials MTN Group has appointed Chika Ekeji as its new Strategy and Transformation Executive – effective from 15 March. The telco says this appointment is part of its plans to further bolster management capacity to accelerate the Group’s strategic ambitions. “In December 2020, MTN Group announced the completion of a comprehensive strategy review with a focus on accelerating growth, deleveraging the holding company debt and unlocking value,” says MTN. “To support the execution of the repositioned strategy, we announced the appointment of a new Group Chief Financial Officer as well as changes to the Group’s regional structure and the Group Executive Committee.” According to MyBroadband, Ekeji has a Masters of Engineering in Computer Science from Cornell University a...

OPPO Partners with MTN to Offer Affordable Range of Devices

OPPO has joined forces with MTN South Africa to introduce the A15 and A53s devices. This collaboration is said to make state-of-the-art technology available at more affordable rates. Here’s a closer look at the OPPO A15 and A53s devices:   OPPO A15 OPPO A53s  Screen Size and resolution 16.52” with 1600 x 720p HD+ 6.5” with 1600 x 720p resolution Camera 13MP Main Camera 13MP Triple Rear Main Camera Storage  2GB + 32GB 4GB + 128GB Operating System ColorOS 7.2 based on Android 10 ColorOS 7.2 based on Android 10 Colour Dynamic Black, Mystery Blue Electric Black, Fancy Blue Processor MediaTek Helio P35 Processor Qualcomm’s latest Snapdragon “Having OPPO’s high-end and superbly crafted handsets available at MTN stores offers our customers a wider selection of affordable devices th...

MTN Launches Supersonic AirFibre in South Africa

MTN has launched its Supersonic AirFibre offering in South Africa. The product is said to overcome distance and a lack of infrastructure in urban, township and rural communities to bring fibre-quality connectivity to more households across the country. “We are breaking down the traditional barriers to entry that have denied much access to a modern, connected life”, says Calvin Collett, MD of MTN SA’s ISP: Supersonic. “From Soweto to Swellendam, we believe that every household deserves the speed and benefits of fibre-like connectivity, and through AirFibre we believe we can achieve this.” Supersonic AirFibre is expected to bring high-speed, inexpensive, and uncapped connectivity solutions to areas in which traditional fibre installations are not available. Built on unlicensed spectrum, the ...

MTN South Africa Launches New Voice and Data Deals

Sourced from TheTechieGuy (https://thetechieguy.com/) MTN South Africa has officially launched new voice and data Combo Bundles that include monthly, weekly and daily options. Here’s a closer look at the deals: Monthly bundles range from 500MB + 30min for R49 (comprising 200MB Anytime, 200MB Night, 100MB Video and 30 all-Net minutes) to 90GB + 800min for only R999 (comprising 30GB Anytime, 30GB Night, 30GB Video and 800 all-Net minutes).  Weekly bundles range from 450MB + 30min for R25 (including 150MB Anytime, 150MB Night, 150MB Video and 15 all-Net minutes) to 15GB + 300min for only R229 (including 5GB Anytime, 5GB Night, 5GB Video, and 300 all-Net minutes). Daily bundles range from 100MB + 8min for only R10 (comprising 50MB Anytime, 50MB Night and 8 all-Net minutes) to 3GB + 5...

MTN Introduces eSIM Support for Apple and Samsung Devices

Sourced from TheTechieGuy (https://thetechieguy.com/) MTN has introduced its newly improved eSIM solution – capable of supporting a number of Apple and Samsung devices. “The digital journey of MTN customers takes another leap forward with the addition of embedded SIM (eSIM) connections on selected smartphones this month and the inclusion of eSIM connections for selected Apple smartwatches from 15 December 2020,” reads a statement from MTN. According to MyBroadband, this product is a “market-first in South Africa, as it allows people to store multiple profiles on a single device, effectively having two or more numbers, and switch between them at ease”. Here is a list of all compatible devices: iPhone XS iPhone XS Max iPhone XR iPhone 11 iPhone 11 Pro iPhone 11 Pro Max iPhone SE 2 iPad 7 iPa...

aYo Holdings Appoints New Group CEO

aYo Holdings has appointed Marius Botha as its new group chief executive officer (CEO). The African micro-insurance fintech business is a joint venture between telecommunication giant MTN and traditional insurer Momentum Metropolitan Holdings (MMH) – and it offers accidental hospital cover and life cover in Zambia, Uganda and Ghana with additional African countries launching in the very near future. Botha was formerly CEO of life insurer Stangen for nearly seven years, having previously held executive positions at African Bank and Munich Re. He holds an honours degree in actuarial science and an M.Phil in Futures Studies. MTN Nigeria Appoints New CEO MTN Group has appointed Karl Toriola, current VP for MTN Group’s West and Central Africa (WECA) region, as the new CEO of MTN Nigeria –...

MTN Introduces Black Friday Data Deals

MTN South Africa has officially lined up its Black Friday deals which run from 20 November until 9 December 2020.    “We understand that what people need now, perhaps more than ever before, are true money-saving bargains that could offer some relief, and a better way to stay connected to family, friends and work,” says Jacqui O’Sullivan, Executive for Corporate Affairs at MTN SA.    “While lockdown restrictions have become a bit more relaxed over the past couple of months, we still felt that it would be best to extend the shopping period to reduce the number of shoppers in stores at a given time. This is, of course, over and above continuing to ensure that all other appropriate safety measures are in place in-store to protect customers and staff during this busier-than-usual shopping perio...