Technology
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How to Reduce Risk When All Your Information is Out There
Anyone who uses banking and financial services, social media, mobile apps, or has retail accounts has shared their personal information far and wide across digital systems. Preventing identity theft and protecting yourself against scams has become more difficult in this new environment. “Social media and messaging platforms, web browsers, and mobile apps already have access to vast amounts of data about each user. You can choose not to use social media or digital tools to avoid this, but it is not very practical to do so and would exclude you from some of the modern digital conveniences,” Anna Collard, SVP of content strategy and evangelist at KnowBe4 Africa, says it is virtually impossible to avoid having personal data circulating in the digital realm. “Even if you did so, you...
How to Reduce Risk When All Your Information is Out There
Anyone who uses banking and financial services, social media, mobile apps, or has retail accounts has shared their personal information far and wide across digital systems. Preventing identity theft and protecting yourself against scams has become more difficult in this new environment. “Social media and messaging platforms, web browsers, and mobile apps already have access to vast amounts of data about each user. You can choose not to use social media or digital tools to avoid this, but it is not very practical to do so and would exclude you from some of the modern digital conveniences,” Anna Collard, SVP of content strategy and evangelist at KnowBe4 Africa, says it is virtually impossible to avoid having personal data circulating in the digital realm. “Even if you did so, you...
In-chat Payments Help CMOs Address Costly Breaks in Customer Journeys
Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in financial services, struggling with customer conversion, acquisition, and even cart abandonment. As user behaviour has shifted, organisations are relying more and more on their digital channels for topline revenue generation. However, the teams responsible for designing and managing those digital channels are feeling the pressure with the latest data from Clickatell’s latest Chat Commerce Trends Report showing 81% of customer service leaders saying they are compensated based on performance and sales within their teams. “When we surveyed more than 340 senior cus...
In-chat Payments Help CMOs Address Costly Breaks in Customer Journeys
Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in financial services, struggling with customer conversion, acquisition, and even cart abandonment. As user behaviour has shifted, organisations are relying more and more on their digital channels for topline revenue generation. However, the teams responsible for designing and managing those digital channels are feeling the pressure with the latest data from Clickatell’s latest Chat Commerce Trends Report showing 81% of customer service leaders saying they are compensated based on performance and sales within their teams. “When we surveyed more than 340 senior cus...
In-chat Payments Help CMOs Address Costly Breaks in Customer Journeys
Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in financial services, struggling with customer conversion, acquisition, and even cart abandonment. As user behaviour has shifted, organisations are relying more and more on their digital channels for topline revenue generation. However, the teams responsible for designing and managing those digital channels are feeling the pressure with the latest data from Clickatell’s latest Chat Commerce Trends Report showing 81% of customer service leaders saying they are compensated based on performance and sales within their teams. “When we surveyed more than 340 senior cus...
Google Assistant on the Galaxy Watch 4 is great except for one thing
When Google and Samsung announced Wear OS 3 last year, I had lots of questions about how well Google services would run on Samsung hardware. Of Google’s expansive suite of apps, I was most curious about Google Assistant. The only catch was it wasn’t available when the Galaxy Watch 4 lineup launched — and there were only vague promises as to when it would actually be available. But yesterday, Google Assistant finally arrived on the Galaxy Watch 4, and after a few hours of playing around with it, I’m cautiously optimistic. Google Assistant was already a feature on older Wear OS 2 watches. It just wasn’t great. Because Wear OS 2 watches struggled with underpowered hardware, Google Assistant was often laggy and never fully lived up to its potential. Asking for more than the most basic queries ...
Walmart is expanding its drone deliveries to reach 4 million households
Walmart announced on Tuesday that it’s planning on expanding the number of stores that offer drone-delivered packages; by the end of the year, it hopes to fly deliveries from 34 sites across Arizona, Arkansas, Florida, Texas, Utah, and Virginia. The company says the expansion will give up to 4 million households access to the service, which is a significant increase. When the company launched the program in November 2021, it was only available in a single town in Arkansas. Walmart says that customers who live near drone-capable stores will be able to order items weighing less than 10 pounds in total between 8AM and 8PM. The deliveries, which cost $3.99, are done via a drone operated by a company called DroneUp, which has a partnership with Walmart. (The retailer has also invested in the de...
The PS5 is available directly from Sony at 4PM ET, and you can start queueing now
Update May 24th, 4:30PM ET: This console restock from Sony is for new boxed bundles of the PS5 with Horizon Forbidden West included. The cost of this bundle with the disc-equipped PS5 is $549.99, which reflects a $20 discount off the $69.99 price of the game. The latest restock of hard-to-get PlayStation 5 consoles has arrived. Sony has opened a public queue that you can join now for a chance to buy a $499 PlayStation 5 that has a disc drive. We also expect Sony may have the $399 PS5 Digital Edition without a disc drive on offer, as well as your choice of accessories and games. Sony has routinely offered invite-only opportunities to buy a PS5, but recently, it’s also run public ones, allowing anyone with a PSN account to take a crack at purchasing a console. Be sure to jump in line right a...
Pixel 6 owners aren’t thrilled with Google’s overpriced, yellowing cases
Google Pixel 6 and 6 Pro users aren’t impressed with Google’s $30 first-party cases. Looking at Reddit and reviews on Amazon, there are dozens of people complaining about the transparent plastic showing extreme yellowing, warping, or just plain not fitting the phone from the factory. Some users have posted some gnarly-looking pictures of their cases, saying that they degraded in anywhere from several months to just two or three weeks. An editor here at The Verge says that their case has also started to look “a bit dingy.” While there are plenty of positive reviews for the cases, it’s hard to ignore the number of complaints. It also seems unlikely that this is just from a bad batch of cases. There’s a Reddit thread complaining about the issue from January and one with almost the exact same ...
YouTube Announces Lineup Set to Perform at the Africa Day Concert
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TymeBank Announces Coen Jonker as the Group’s CEO in SA
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