Aero

Nigerian airlines list conditions for full refund to passengers after two-hour flight delay

Following the pronouncement of the Federal Government that airline operators must refund the full cost of travel tickets to passengers after a two-hour delay, commercial airlines have listed the conditions for such reimbursement. The airline operators made this known in separate interviews with newsmen. The Minister of Aviation, Hadi Sirika, had, on Thursday at the weekly State House briefing in Aso Villa, Abuja, read out some of the rights of air passengers as enshrined in Part 19 of the Consumer Protection Regulations of the Nigerian Civil Aviation Regulations (2015) and charged them to demand their rights whenever they were being trampled upon by airlines. “On domestic flights, for delay beyond one hour, carrier should provide refreshment, and one telephone call, or one SMS, or one e-ma...

FAAN to deploy robots in airports

Akintunde Akinleye/Reuters As the country gears up to restart commercial flights, the Federal Airports Authority of Nigeria is set to deploy robots in its airports all over the country. It was gathered that the robots would be used for passenger facilitation processes including profiling, check-ins, temperature checks as well as detection of security threats including dangerous goods and arms. Confirming the development, General Manager, Corporate Affairs, Henrietta Yakubu told newsmen over the phone that the test run of the robots was done at the Lagos Airport on Saturday. “It’s a demo that is going on in Lagos. It’s been demonstrated. If it works fine, it will be adopted,” she said. Meanwhile, the Nigerian Civil Aviation Authority today conducted a simulation flight ahead of the reopenin...