AI trends
5 Fresh Data Intelligence Trends that Businesses Ought to Know
Data has undoubtedly permeated every aspect of our modern life, from what we buy to the news we consume to fundamental truths we believe; data has become the bedrock of the modern decision-making process. The data analytics landscape has evolved drastically over the past five years, with Big Data and IoT pushing the limits of what’s possible in data intelligence. But there’s more. The 4th industrial revolution is upon us, a time where people will have more power than ever before to create change. Large volumes of data are moving faster than ever before and the true value lies in being able to look at gigabytes of data and determine trends, at a glance. Using the right tools, you can pull real-time data from sources, to ingest, store, visualise, analyse and predict trends, an all-in-one int...
Are Customers Still Connected to Your Business in this Digital World?
Image sourced from ITA Group. The way we communicate socially has changed, thanks to social media and mobile technology. For many, this has also translated to changes in the way we communicate professionally. Digital has removed the typical boundaries associated with geography and time zones, and people expect to be able to use new communication channels not only with their friends but with the businesses they interact with too. Businesses need to embrace these new digital channels, including instant messaging platforms like WhatsApp, so that they can continue to be connected to their customers in a digital world. Digital Transformation Drives Connectedness The increasing usage of and reliance on digital technologies brings a variety of changes in both business and society. As enterprises ...
3 Biggest Wastes of Money When Investing in Digital Transformation, According to Expert
Digital transformation is a business imperative, yet many industries have struggled to put this into practical effect. Thanks to COVID-19, lockdown and forced work from home (WFH) restrictions, remote employees and clients’ expectations needed to be met in an unrestrained, highly competitive environment. Successful industries who invested in Artificial Intelligence for IT Operations (AIOps) in 2020 will most certainly have seen a return on their investment – but how have they done this? “With COVID-19, everyone is seeing digital acceleration, but few organisations are tracking what their business outcomes are from these,” says James Anderson, research VP at Gartner. “Where are companies wasting money? They’re not using business metrics to influence investment. They’re doing what people tel...
Using AI Will Always Require a Human Touch
Image sourced from Software One. /* custom css */ .tdi_4_096.td-a-rec-img{ text-align: left; }.tdi_4_096.td-a-rec-img img{ margin: 0 auto 0 0; } Decision-makers are concerned about how the use of artificial intelligence (AI) technology can negatively impact their brand and result in a loss of stakeholder and customer trust. In fact, research has shown that 56% of executives globally have slowed down their AI adoptions because of such fears. These concerns have given rise to the concept of Responsible AI (RAI). It refers to the way organisations use AI technologies, and the adherence to certain principles that relate to the greater good, the protection of individuals and their fundamental rights, and generally the trustworthiness of the AI application. While everybody has a role to play in ...
4 AI Trends to Watch in 2021
Artificial Intelligence (AI) is gaining notable momentum across a number of industries. The past year saw rapid digital transformation spurred by COVID-19, with new technologies being adopted almost overnight. Entering 2021, the same upward trajectory can be expected as AI becomes an increasingly normal part of society. “In the past, many companies have dipped their toes into digital technologies such as AI, automation, and the Internet of Things (IoT), but 2020 proved to be the year to dive headfirst,” says Dries Cronje, CEO of Deep Learning Café. Local organisations are actively piloting AI within their businesses, experimenting with a range of different technologies, such as chatbots, virtual assistants and image recognition. “This is the beginning of an exciting pathway of digitisation...
