Digital Transformation Financial Services

Image sourced from Planful. “Go digital or go dark” – Companies that fail to heed this advice, irrespective of sector, run a great risk in the age of technological revolution. Consumers prioritise convenience and will often not see the need to step out of their houses to use a service that could be achieved with a few taps on their phones. Add to that a pandemic that has led to even further restrictions and the need to embrace digital ways of doing business becomes clearer. Historically, digital transformation has been a process that happens over the course of several years. COVID-19 has dramatically accelerated that timeline. Companies were forced to adapt in order to survive, with financial services having to evolve quicker than most. That’s because every business relies on payments and ...