Digital Transformation News

The Mindset Needed for a Successful Digital Transition

Digital transformation is not a new concept, and South African businesses have steadily evolved and increased their inclusion of digital tools over time, with a faster influx happening over the past three years. The adoption rate has accelerated due to the pandemic. Businesses were forced to adopt new ways of working, and digital transformation forms part of that. In some industries, readily available client options have increased as internet speed has also improved. But how do companies determine what kind of digital intervention is needed for their business and who to partner with? According to Ian Nel, Strategic Planning & Programs Director at Canon Southern Africa, it comes down to people, process and then technology. “Digital adoption starts with understanding the needs of the env...

How Mobile is Leading the Charge in Connecting Africa’s Unconnected

Kegan Peffer, CEO of tech startup Adoozy Power. Digital innovations are transforming every aspect of life on the African continent, from healthcare to agriculture; education to transit and logistics; from finance and commerce to media and entertainment. As Africa’s trailblazing fintech solutions have already proven, there’s limitless potential to solve intractable socio-economic problems; to leapfrog costly infrastructural development, and start providing services and products to non-consumers. All of this depends on connectivity. Mobile Connectivity in Africa According to the International Finance Corporation (IFC) of the World Bank more than 520 million Africans were connected to the internet by 2021, that’s 40% of all Africans, considerably less than global standards. Across the va...

Zoho Announced as Platinum Sponsor for the Digital Transformation Forum 2022

Zoho Corp, a global technology company, has officially been announced as Platinum Sponsor for the upcoming Digital Transformation Forum 2022 to be held at the Maslow Hotel in Johannesburg, South Africa on 31 May 2022. This hybrid event will see industry experts come together to tackle ideas on how to navigate the future-of-work, future-of-integration, connected digital experience, data management, and digital innovation strategies all in efforts to prepare your business for its successful digital transformation journey. Zoho Officially Joins DTF2022 as Platinum Sponsor With 50+ apps in nearly every major business category, including sales, marketing, customer support, accounting and back-office operations, and an array of productivity and collaboration tools, Zoho Corporation is one of the...

Digital Transformation in South Africa – The Future is Bright for Healthcare Innovation

The last two years have awakened many people across the globe to the benefits of digitization, with the pandemic effectively working as an accelerant growing the importance of the digital transformation of the healthcare industry in particular. It makes sense that healthcare continues to be one of the most continuously evolving industries in the world. No longer are doctors prescribing broad-spectrum medicines to treat generic illnesses. Nowadays, and especially after the pandemic of the last two years, we are entering a time of personalised medicines and m-health (mobile health), a time of telehealth and robot surgeons, and along with this we are seeing the rise of consumer-focused digital pharmacies, pharmacies that are allowing patients to access healthcare virtually and order medicatio...

Julie Snell of the Scotland 5G Centre Joins This Expert Line-up of Speakers at the #DTF2022

Julie Snell, Chair of the Scotland 5G Centre, is set to speak at the upcoming Digital Transformation Forum 2022 held in Sandton, Johannesburg, South Africa on 31 May 2022 at the Maslow Hotel. Julie Snell, Chair of the Scotland 5G Centre, is set to speak at the upcoming Digital Transformation Forum 2022 held in Sandton, Johannesburg, South Africa on 31 May 2022 at the Maslow Hotel. This hybrid event will see industry experts come together to tackle ideas on how to navigate the future-of-work, future-of-integration, connected digital experience, data management, and digital innovation strategies all in efforts to prepare your business for its successful digital transformation journey. Snell has 35+ years of experience as a business leader having successfully established new technology market...

How Co-Creation Will Address the Urgent Need for Digital Transformation in SA

Ria Pinto, General Manager and Technology Leader – IBM South Africa. While organisations in South Africa cannot be entirely ready for the next crisis – to better prepare for future threats requires new way of driving flexibility and delivering innovation. With the rapid changes we’ve witnessed over the past two years, organisations in South Africa now realise they have to be flexible and transform quickly during the next crisis and that this requires collaboration, flexibility and urgency. Key to this approach is adopting and accelerating co-creation and agile ways of working. While digitisation was important before COVID-19 disrupted the world as we knew it, now, it’s non-negotiable. Now, organisations have no doubt that technologies like hybrid cloud and AI are not optional, but essentia...

How CFOs & CIOs are Funding Digital Transformation with OPEX, not CAPEX

Zakhe Khuzwayo, co-founder and CFO at InnoVent. CFOs and CIOs, collaborating to drive the accelerated digital transformation necessitated by rapid technology advances and COVID-19, now have a smart alternative to traditional financing and management of IT assets that boosts business efficiencies and competitiveness. Rapid technology advances driving the 4IR (Fourth Industrial Revolution), as well as the impact of COVID-19, has accelerated digital transformation in organisations, transforming IT overnight from a back-end support function into an essential enabler for all business operations. Such a shift requires greater access to top technology, resulting in IT spending reaching an all-time high as organisations swop offices for work-from-home and virtual meetings; physical shops for e-com...

The 2 Challenges that SA’s “Culture of Digitalisation” Faces

Image sourced from Harvard Business Review. Technology is only successful if it is used. And today, business leaders in companies around the world need to shift from a tech-centered view of digitalisation and start considering how to nurture a culture that embraces technology wholeheartedly. This shift is becoming increasingly urgent because mobilising teams, channeling resources, and accelerating learning and development doesn’t happen overnight, but on the other hand, disruption can strike fast. It’s better to be ready and adaptable to the future, both resource-wise and also culturally, than risk being unable to compete. Many early adopting businesses are already some way down this path, for instance automating processes to improve product and service experiences, maintain business conti...

Rwanda’s Largest Bank Takes a Major Step Towards Modern Digital Banking

The Bank of Kigali. Image sourced from Frontier Africa Reports. Temenos, the Swiss banking software company, today announces that Bank of Kigali Plc, Rwanda’s largest bank by assets and market share, has gone live on the Temenos platform effectively taking a major step towards modern digital banking practices. According to the software firm, replacing its core banking system with Temenos open platform for composable banking allows Bank of Kigali to break free from legacy constraints and accelerate its digital transformation. Bank of Kigali can now quickly expand its digital channels and engagement to deliver faster, smarter customer experiences, according to Temenos. Renewed through Temenos’ platform, Bank of Kigali aims to double its retail and SME customer base to over one million in the...

Cisco’s Charmaine Houvet on Digital Inclusion and the Internet of the Future

Charmaine Houvet, Director: Government Affairs for Africa for Cisco. August is Women’s Month in South Africa – and this month IT News Africa has been connecting with women in technology to provide needed signal-boosting for individuals in an industry that, especially in Africa, is male-dominated. ITNA’s Luis Monzon had the opportunity to talk to Charmaine Houvet, Senior Director: Africa at Cisco about the internet of the future, that is, the hopes of the industry to create an all-inclusive internet that will one day close the digital divide. Charmaine has over two decades of telecommunications experience working with private and public sector organizations across Africa. She joined Cisco with several years’ experience as a Senior Executive in diverse roles within high profile leading ICT c...

Remote Work Highlights the Real Problems with Paper-Based Processes

Image sourced from Pazo. Despite the rapid move towards remote work during the pandemic, even COVID-19 hasn’t been able to kill off paper in the enterprise. The result is that most businesses are facing the twin challenges of ensuring that remote employees manage hardcopy documents with due regard for security and making it easy for them to share documents with each other in remote or hybrid working environments. This is according to Robert Crowther, CEO of FCTEC, a specialist in digitisation and electronic content management solutions. He says that despite years of hype about the paperless office, paper has endured because there are still many business processes that depend on paper being signed and scanned to comply with legislation. What’s more, most businesses also have many important ...

Blue Prism’s Greg Newton on the Digitalisation of Customer Experience

Greg Newton, Country Manager, South Africa, Blue Prism. Blue Prism is a global leader in intelligent enterprise automation. The company says it can transform the way work is done and accelerate the operational efficiency of organisations by “…making it easy for your people to automate the processes that matter most.” The automation of processes is one of the cornerstones for the digital transformation of enterprises, because it eliminates the need for cumbersome legacy tasks, like paper-based communications, and allows organisations to focus on one of the real keys for success in the digital age – customer experience. With this in mind, ITNA’s Luis Monzon had to opportunity to reach out to Greg Newton, Country Manager – South Africa at Blue Prism, to discuss how increasing business automat...